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On Board Annual Service

£1.00

 

Martek systems are designed to protect lives and ensure the safety and compliance of the vessel and crew on board. Like all systems, regular maintenance and calibration are required to ensure this protection is maintained.

 

Our experienced team of engineers are available globally to offer stress-free servicing that maintains the Marine Type Approval on your systems and keeps them running optimally. 

 

For this reason, we offer servicing on the following systems:

  • MM5001 – Fixed Gas Sampling System
  • MM5000 – Fixed Gas Sampling System
  • MM2000 – Addressable Gas Monitoring System
  • Vecsafe – Oxygen and Pressure Monitoring System
  • Bulksafe – Water Ingress Detection System
  • Navgard – Bridge Navigation Watch Alarm System
  • MariNOx/Evolution – Emissions Monitoring System
  • Sentry – Cargo Tank Pressure Monitoring System

On Board Annual Service Benefits

No stress

Martek Marine takes care of your service schedule. We will proactively contact you when service is due, mutually agree on the most cost-effective port, and ensure a hassle-free renewal of your calibration certificate.

Risk Mitigation

Regular servicing should be done annually, ensuring you have peace of mind that your equipment is running as it should be, is fully compliant and is less likely to fail, avoiding those hefty repair bills.

Free 24-hour Troubleshooting

Your crew can be taught proper maintenance procedures, and you’ll also benefit from free 24-hour troubleshooting and remote support for the 12 months following your service or calibration.

Full Suite of Services

Martek engineers are available for survey, installation supervision, commissioning, repair, calibration and training.

Why Choose Martek Marine?

Who knows Martek Marine products better than
us? No one. You can rest assured your equipment, your vessel and your crew are in safe hands with our engineers. Plus, it is a fundamental requirement of the Marine Type Approval that systems are maintained in accordance with manufacturer’s instructions.

Frequently Asked Questions

My system seems to be working fine. Do I still need a service?

Yes. Many faults develop gradually and aren’t obvious during day-to-day operation. Regular servicing allows our engineers to identify potential issues early and resolve them before they develop into a more serious or costly failure. That’s exactly why we recommend annual servicing. A planned service today can help avoid an unplanned repair tomorrow. 

Isn’t a service just a compliance tick-box?

No. While regular servicing helps demonstrate compliance, its value extends beyond meeting inspection requirements. It helps keep your system operating safely and reliably by identifying potential issues before they become more serious. Routine servicing can also help extend equipment life, reduce unexpected repairs and support long-term performance.

Can regular servicing help reduce operating costs?

Regular servicing from our accredited, time-served engineers, is one of the most effective ways to reduce the long-term cost of maintaining your equipment. By identifying wear and potential issues early, our engineers ensure your system is performing at its best and that your spares are fit for purpose. A small, planned investment now means you’re far less likely to face an emergency call-out or a failed inspection later. 

Can third-party engineers service Martek Marine systems?

No. Martek Marine systems should only be serviced by our own engineers. Every engineer receives specialist training on our systems and has access to the latest product updates, technical documentation and approved servicing procedures. This helps ensure your equipment is serviced in line with the latest standards. 

We don’t use third-party engineers and recommend contacting us before arranging a service elsewhere, as third-party attendance may affect your system’s warranty.   

Should I wait until my vessel is due for a survey or inspection before booking?

No, we don’t recommend itRegular servicing helps extend the lifespan of your system and reduce the risk of costly repairs or unexpected failure. Booking ahead of a survey gives us more flexibility to plan the most economical attendance at a time and location that works best for your vessel.

What’s included in the cost of a service?

Where possible we give you an all-inclusive price. For full transparency, we quote travel separately, which can include flights and any costs we incur in reaching your vessel. Some parts of the world are easier, and cheaper, to get to than others.  

 If cost is a concern, let us know your vessel’s expected trading route and schedule. We’ll recommend the most cost-effective port and attendance option wherever possible, so you can choose the solution that best suits your budget. 

How can I keep my service costs down?

The earlier you get in touch, the more flexibility we have to plan the most cost-effective attendance Knowing where your vessel will be and when allows us to schedule engineers efficiently, minimise travel costs and recommend the most economical servicing option.   If you know your planned trading route, let us know and we’ll do the hard work of finding the best solution for you.

My vessel hasn’t been serviced in years. Is it going to be expensive?

Are there any areas your engineers can’t attend?

Every attendance is risk-assessed using an internal travel portal that grades countries from low to extreme risk. The grades are  

  • Low 
  • Moderate 
  • High 
  • Extreme 

This considers factors such as security and medical factors, or both. We are not permitted to attend in any sanctioned countries, and any country deemed high or extreme risk is approved on a case-by-case basis after additional risk assessment and a discussion between the Projects & Service Manager and the Managing Director. This may require additional security assurances from the client regarding the in-country support provided on the ground from the point of arrival. 

Register Your Interest

Get in touch now to register your interest in our servicing. Our friendly, professional team is waiting to help you with all your enquiries.

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