The problems with connectivity at sea

The problems you might face with connectivity at sea and how the Mini-VSAT Broadband solves them.

A good internet connection is fast becoming essential in today’s shipping industry. Operators who don’t stay on top of the latest developments and take advantage of all the benefits they bring are beginning to lose out commercially to those who do.

But connectivity at sea isn’t all plain sailing. Here are some of the problems that you might face – and the solutions offered by the mini-VSAT Broadband.

It has low bandwidth

Connectivity can significantly reduce your operating costs. It enables you to improve fuel consumption, monitor performance, update real-time weather reports and fine-tune your planning. There are also numerous benefits that come from seafarers being able to use their own devices – training, leisure activities and staying in contact with friends and family, for example.

These factors are becoming a standard issue on-board and they all depend on bandwidth. The higher the bandwidth, the greater the advantage to your operations.

In the past, however, bandwidth restrictions and coverage restraints have been a major issue with connectivity at sea. Happily, this is no longer the case. Systems like the mini-VSAT Broadband are able to provide a high-speed data channel with unlimited usage that’s available in a variety of different plans. The high-speed global network delivers speeds as fast as 20/3 Mbps and is perfect for video-conferencing, streaming, entertainment content and the application of the Internet of Things (IoT) which allows the transfer of data without any human interaction whatsoever.

It’s unreliable

You might expect unstable connections, lack of coverage, lapses in service and long delays as your system tries to locate a satellite. A good internet system should take into account these factors and search for overlapping beams that take advantage of redundancy in satellite coverage.

The mini-VSAT Broadband uses the most advanced managed HTS network – the industry leading Ku-band VSAT. It has a coverage of 272 million square kilometres and the system has automatic fast switching between the network’s redundant beams which gives you seamless communications wherever you are in the world. The prioritised voice service has crystal clear call quality and supports Wi-Fi connections between compatible phones.

It also has a much greater resilience to weather and rain fade – important considerations for the extreme and changeable conditions at sea.

It’s complicated

A huge rack of equipment, lengthy installations and being locked into a restrictive long-term contract – these are all things of the past.

With the mini-VSAT Broadband, you get a straightforward one box solution that manages your whole network without lengthy ownership costs. The plan is much more flexible too, just a single monthly subscription that you can easily change or cancel with no penalties or commitment. To help with any technical issues, we offer a global support programme and a two-year parts and labour warranty that you can extend to five years.

It’s expensive

Connectivity doesn’t have to cost a fortune. Installation is free in selected international ports and your airtime options can be adapted to suit the requirements of every kind of operation.

The average person touches their smart phone 2,617 times a day so, to prevent your data usage costs spiralling, our system gives you complete visibility. You can monitor and control the amount of data your crew and equipment are using to make sure you always keep within your budget.

It’s not secure

For all the benefits of being connected at sea, there are dangers too – cyber-attacks can have a devastating effect on your operations. In 2017 the NotPetya ransomware cost Møller-Maersk an estimated £300 million and the company had to reinstall over 45,000 PCs, 4,000 servers and 2,500 applications. This wasn’t even a targeted attack.

Without adequate protection, a determined hacker could penetrate all your operational information including routes, manifests, charts, payroll and employee details. Shipping companies always need to be aware of security and take the necessary precautions.

The mini-VSAT Broadband has a six-level cybersecurity programme which includes an advanced network-level firewall – there’s also automated threat management for extra peace of mind. For breaches caused by human behaviour, it comes with the award-winning KVH Videotel ‘Cybersecurity Safety at Sea’ training programme which has proved invaluable in making sure seafarers are aware of the risks that come with on-board connectivity.

Mini-VSAT Broadband gives you fast, secure, global connectivity with no hassles or hidden costs.

Contact us to find out more.