Gas detection: the hidden costs of third-party servicing

The hidden costs of using third party servicing

On paper, using a third-party to service your gas detection equipment may seem like a cheap option.

However, there are several important considerations that can be easily overlooked. These factors could end-up costing you significantly more in the long-run.

Maintenance and repair

Because an intermediary won’t have in-depth, intimate knowledge of the systems they’re servicing, potential issues can easily be missed during routine maintenance.

If a problem does develop it will also be more difficult for them to diagnose it. They may have to use trial and error to find out what’s wrong, taking up valuable time and probably resulting in repeat attendances. All of this will cost you extra money that could have been saved by having the equipment serviced by the supplier.

Spares

Guesswork and misdiagnosis can lead to multiple purchases of components and spares that simply aren’t needed.

For example, it’s very common for third-party services to suggest replacing sensors or buying new pumps – both of which are expensive components. However, it’s quite likely that actually, only the consumable components inside the sensors and pumps need purchasing. This a much cheaper option and something that the supplier of the device would be aware of.

Martek assures a first-time fix for issues such as these. We come equipped to cover all eventualities and only use what is absolutely necessary in order to minimise your costs.

3rd party servicing considerations
Are you paying for the hidden cost of a 3rd party service?

Safety

Regardless of how much knowledge and experience a third-party intermediary claim to have, using them is always a risk. Gas detection devices and critical safety systems are simply too important to take chances with.

You could face detention for lack of compliance, or even put the lives of your crew in danger by using someone who hasn’t been trained by the manufacturer to service your equipment.

Training

Your costs will be reduced if your crew fully understand the systems you use. It will allow issues to be identified quicker and more easily so that they only issue RFQs for what’s really necessary.

A third-party intermediary doesn’t have the knowledge or experience to advise your crew whereas Martek offers effective training on the operation of the equipment we provide. This will ultimately help you to keep your long-term costs down.

Warranty

Most gas detection equipment has exclusive components – Martek, for example, has a unique sensor provider. When third-parties can’t source these elements, they end up replacing critical sensors with different, ‘closest fit’ alternatives. This creates a hybrid system that isn’t guaranteed to operate properly. In addition to this, it will no longer be manufacturer approved so your warranty will be voided too.

Upgrades

It’s unlikely that the gas detection equipment you’re using is brand new – it may even have been a while since you looked into the latest available developments.

There are many cost-effective upgrades that could provide numerous benefits to your system by reducing the number of consumable spares or the frequency of services required. Third-party intermediaries may not be aware of these upgrades – or even if they are, they won’t be in a position to provide them to you.

Martek is a world-leader in marine safety with years of experience in gas detection technology. We have a global supply chain to deliver goods quickly and conveniently and we’re always at the forefront of the latest innovative and cost-saving equipment.

Packages

Martek is a one-stop-shop for all your gas detection requirements so we’re in the position to put together a solution that’s designed for you. We offer various packages which include spare parts and calibration gases that will streamline your supply chain, reduce the costs of multiple orders and keep your invoices to a minimum.

The world’s major ship operators trust us to improve their performance and keep their ships and crews safe. You should too.

Contact us to find out more.